Effective Date: December 3, 2025
Last Updated: April 29, 2026
1. Introduction
Gray Matters Therapy & Consulting, LLC (“Practice,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information collected through our website. This Website Privacy Policy describes how we collect, use, store, and protect information obtained through our website and electronic communications.
This Privacy Policy applies only to website visitors and online inquiries and does not replace or supersede our Notice of Privacy Practices, which governs protected health information (PHI) for clients receiving clinical services.
2. Information We Collect
We may collect personal information that you voluntarily provide through our website, including but not limited to:
- Name
- Email address
- Phone number
- Any information submitted through contact or inquiry forms
We do not require visitors to submit personal information to view our website.
3. How Information Is Collected
Information may be collected through:
- Website contact or inquiry forms
- Email communications initiated by you
- Website analytics tools and cookies (if enabled by your browser)
Submission of information through our website is voluntary.
4. How We Use Information
Personal information collected through our website may be used for the following purposes:
- Responding to inquiries or requests for information
- Communicating regarding services offered
- Scheduling or coordinating initial consultations
- Website administration and improvement
Submission of information through our website does not establish a therapist-client relationship and should not be used for emergency or clinical communications.
5. Protection and Storage of Information
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure, in accordance with applicable Massachusetts data security regulations.
While we take appropriate steps to protect personal information, no method of electronic transmission or storage is completely secure. By using our website, you acknowledge and accept these inherent risks.
6. Disclosure to Third Parties
We do not sell, rent, or trade personal information.
We may use third-party service providers to support website functionality, such as:
- Website hosting platforms
- Email service providers
- Scheduling or analytics tools
These providers are permitted to access information only as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security measures.
7. Cookies and Analytics
Our website may use cookies or similar technologies to support basic functionality and analyze website usage. Cookies do not collect personally identifiable information unless you voluntarily provide it.
You may adjust your browser settings to refuse or limit cookies; however, doing so may affect website functionality.
8. Children’s Privacy
Our website is not intended to solicit or collect personal information from children under the age of 13 without parental consent. If you believe that information has been submitted by or regarding a minor without appropriate authorization, please contact us so that the information can be addressed or removed.
9. Your Rights
You may request to:
- Access personal information you have submitted through our website
- Correct or update your information
- Request deletion of your information, where appropriate
Requests should be submitted in writing using the contact information below.
10. Changes to This Privacy Policy
We reserve the right to modify this Website Privacy Policy at any time. Updates will be reflected by the revised date listed above and you will be notified of any changes to this Privacy Policy by the policy being posting to this website. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
11. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact: Gray Matters Therapy & Consulting, LLC via Email: m.gray@graymatterstc.com